Privacy policy

Privacy Policy

Effective Date:8th July 2026

Welcome to Formula Men. Your privacy is important to us. This Privacy Policy explains how Formula Ventures Private Limited ("Formula Men", "we", "our", or "us") collects, uses, stores, and protects your personal information when you visit our website, purchase our products, or interact with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Formula Ventures Private Limited
Brand: Formula Men
Email: support@formulamen.in 

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • PIN Code

  • Payment Information (processed securely through third-party payment gateways; we do not store your card details)

Order Information

  • Products purchased

  • Order history

  • Delivery details

  • Returns and refund information

Device & Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral source

This information helps us improve website performance and user experience.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify payments

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to your queries

  • Improve our products and website

  • Detect fraud or unauthorized transactions

  • Comply with legal obligations

  • Send promotional communications (only where permitted by law or with your consent)

4. Marketing Communications

If you choose to subscribe, we may send:

  • Product launches

  • Offers and discounts

  • Educational skincare content

  • Newsletters

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

5. Cookies

Our website uses cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Improve website functionality

  • Measure website traffic

  • Personalize your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Payment Security

Payments are processed through secure third-party payment providers.

Formula Ventures Private Limited does not store your debit card, credit card, CVV, UPI PIN, or banking credentials.

All payment transactions are encrypted using industry-standard security protocols.

7. Sharing of Information

We do not sell or rent your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

  • Payment gateways

  • Shipping and logistics partners

  • IT and cloud service providers

  • Marketing and analytics platforms

  • Customer support service providers

These parties are required to protect your information and use it only for the services they provide.

We may also disclose information if required by law or to protect our legal rights.

8. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

10. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Object to certain processing activities

To exercise these rights, please contact us using the details below.

11. Third-Party Services

Our website may use services provided by third parties, including:

  • Payment gateways

  • Shipping providers

  • Analytics tools

  • Advertising platforms

  • Social media integrations

These services have their own privacy policies, and we encourage you to review them.

12. Children's Privacy

Our website and products are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

13. International Users

If you access our website from outside India, your information may be processed and stored in India or other jurisdictions where our service providers operate.

By using our website, you consent to such transfer and processing.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the revised effective date.

Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Formula Ventures Private Limited
Brand: Formula Men

Email: support@formulamen.in 

Response Time: We aim to respond to privacy-related requests within a reasonable period, subject to applicable law.

By using the Formula Men website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.